Joburi Joburi Customer Service & Support
CRM Specialist
CRM Specialist Job description: Responsible for managing CRM systems (customizations, configurations, administration of users) Troubleshoot and resolve any customer queries or issues to maximize their satisfaction Building complex work processes to improve the user experience and system configuration Day to day: work closely with customers, granting them support over chat/phone. In addition, characterize and implement business logic...
Admin & Customer Support Officer with French
Admin & Customer Support Officer with French What you do: Creating and updating C&C files and assigning them to the C&C user Closing of C&C files when requested Chasing documents and information missing per mail & transferring the gathered information to the relevant stakeholders Executing payment management tasks including the recording of received payments, informing collections, allocating recoveries to claim...
Credit Administration Officer
Credit Administration Officer Your main responsibilities will be to: To provide information and explanations to customers about terms of the agreement, payment terms and other relevant information about the commitments via phone, email, as well as chat; To perform credit analysis, evaluate the financial status of applicants and approve or deny credit applications per authorized lending limits in accordance with the Company...
CUSTOMER SERVICE SPECIALIST
CUSTOMER SERVICE SPECIALIST Locul de munca: Brasov Program de lucru: Luni – Vineri 8.00 – 16.30 (30 de minute pauza de masa) RESPONSABILITATI: – Mentine legatura cu clientii si preia comenzile transmise de acestia prin fax, email, telefon sau prin platforma e-commerce. – Verifica gestiunea pentru colectarea de informatii referitoare la procesarea corecta a comenzilor sau la existenta stocului. – Introduce si...
RESPONSABIL PROCESARE COMENZI – produse IT&C
RESPONSABIL PROCESARE COMENZI – produse IT&C Obiectivele postului : – Asigurarea procesarii comenzilor primite de la clientii si verificarea ciclului complet al documentelor aferente jobului. – Urmareste livrarile de marfa, intocmeste dupa caz documente necesare in relatia cu clientii, tine evidenta comenzilor si livrarilor de marfa, facturare electronica, introducerea facturilor in portal, pastreaza legatura cu...