Back-office officer

Back-office officer

Responsabilitati:

• Financial and administrative completion of the sold and unsold lots and informing the various departments from the company.
• Supervising and supporting any post-auction sales and consultation with the Country Manager
• Detecting and reporting non-compliant situations or activities on the auction venue.
• Detecting points of improvement in service provision at the auction venue in order to enable implementation in a broader context.
• After-sales calls to buyers who are still to collect the goods they bought in accordance with the delivery schedule and buying contract.
• Attempting to resolve complaints if the lots are no longer available, incomplete or not fulfilling the customer’s expectations.
• Adequately responding to complaints relating to work, attitude and behavior.

Cerinte:

• Intermediate vocational education with at least 3 years of relevant experience in a similar position.
• From a similar sector and/or position with similar dynamics and working methods.
• Is familiar with and has good command of the MS Office suite (in particular Excel).
• Excellent command of Romanian and English, both verbal and in writing – fluency in another language is an advantage.
• Affinity with web applications.

Please send your resumes at: recrutare1@abchumancapital.ro