Application Support Engineer

  • Full Time
  • Bucuresti
  • Aceasta pozitie a fost ocupata.

Application Support Engineer

Role:

  • Operate the systems portfolio on client premises – custom applications running on Windows and Linux servers in a 24×7 environment (including shifts)

Responsibilities

  • Incident management and resolution following Standard Operating Procedures (SOP)
  • Alert management from automated systems
  • Manage escalation of issues to other teams and ensure resolution is reached
  • Monitoring the environments in portfolio, deploy application(s) and patch updates to development, QA and production environments following published Standard Operating Procedures (SOPs)
  • Evaluate the need of and deficiencies including capacity and performance management and planning
  • Interface with the internal clients

Critical Hiring Criteria:

  • Previous relevant experience with Linux or Microsoft Enterprise solutions.
  • Proficiency in spoken and written English
  • Familiar with (or good understanding of similar technologies – minimum 2 year experience per technologies) at least of 3 of the following:
  • Microsoft Windows Server (2008 R2 and above) or Linux (Centos and RedHat)
  • Microsoft IIS 7.5/8 / Apache
  • Microsoft SQL Server (2012, 2014)
  • Monitoring tools and principles
  • Microsoft Powershell
  • Very good understanding of IT processes (Incident and Problem management, Change management). Ideally ITIL Foundation certified.

Please send your application to the following e-mail address: elena.gorea@abchumancapital.ro

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Author: admin