ONLINE PANEL & TECHNOLOGY SOLUTIONS MANAGER
Job Responsibilities for Online Panel & Technology Solutions Manager – market research agency :
⇥Manage overall and day to day measurement panel, designing programs to actively manage churn and compliance, compliance monitoring, ongoing composition and weighting
⇥Liaise with technical & operation teams to manage data flow and extraction for projects, external survey invitation mechanisms and facilitating data auditing as necessary
⇥Providing ongoing panel support services, including running panel statistics queries
⇥Tracking panelist participation frequency and panel replenishment needs
⇥Generating, analyzing and publishing detailed panel statistics for internal & client usage
⇥Assist in the facilitation of panel member services and development of retention programs
⇥Help to shape the strategic direction of the panel, including coverage, insights delivered and tool building
⇥Provide external communications around the panel and insights generated with specific sectors of the Market Research Industry
⇥The Panel Manager is responsible for the ongoing maintenance of the online community and to facilitate the successful completion of projects.
⇥Work with the Accounting & Administrative teams to order and process requested redemptions
⇥Provide support & assistance to panelists and survey respondents by monitoring alias email accounts
⇥Periodically review active panel sites to maintain accuracy & “freshness” of content
⇥Responsibility for the content and data collection for profilers and panel data points.
⇥BA/BS degree. Relevant skills or equivalent experience.
⇥Proven experience of setting up and/or maintaining a continuous research measurement panel, with a solid understanding of recruitment and retention methodologies
⇥Experience in the market research sector, with specific experience of working with online panels for Online Survey invitation
⇥Proven Experience using Panel Management Software
⇥Knowledge of and/or experience working with overall panel measurement criteria is preferred
⇥Strong project management, attention to detail, written and oral communication skills
⇥Proven leadership and relationship management skills.
⇥Some data processing experience e.g. data cleaning, deducing and running counts
⇥Proficient in Microsoft Office especially PowerPoint, Access and Excel (superior ability to learn excel)
⇥Statistical Software Tool experience: SPSS
⇥Project Management Experience
⇥Experience in dealing with customers in a professional environment
⇥2-5 years Market research Industry experience.
Do you have experience as Online Panel & Technology Solutions Manager? We expect your CV on cv[@]abchumancapital.ro